Return policy

  1. Eligibility for ReturnsItems must be returned within 30 days of delivery. Products must be unused, in their original packaging, and free of damage or signs of wear.
  2. Return ProcessContact our support team first to request a return authorization. Ship the eligible items to our designated address with the authorization number clearly marked on the package.
  3. RefundsRefunds will be processed within 5 - 7 business days after we receive and inspect the returned items. Refunds will be issued to the original payment method, excluding any shipping costs.
  4. Non-Returnable ItemsCustomized cups and items damaged due to improper use are not eligible for return or refund.
  5. Contact InformationFor return-related inquiries, contact us via:Address: 50 Rue Alexandre Lefas, Rennes, Bretagne 96529Email: support@AbesAppliances.comPhone: +33 618000318