Return policy

1. Eligibility for Returns

Items must be returned within 30 days of delivery. Products must be unused, in their original packaging, and free of damage or signs of wear.

2. Return Process

Contact our support team first to request a return authorization. Ship the eligible items to our designated address with the authorization number clearly marked on the package.

3. Refunds

Refunds will be processed within 5 - 7 business days after we receive and inspect the returned items. Refunds will be issued to the original payment method, excluding any shipping costs.

4. Non - Returnable Items

Customized cups and items damaged due to improper use are not eligible for return or refund.

5. Contact Information

For return - related inquiries, contact us via:
  • Address: 72 Cherry Hollow Road, Nashua, NH 03062 2251, US
  • Email: support@AbesAppliances.com
  • Phone: 16178038960